Customer Service Representative Job Description

With this Work From Home Customer Service Representative job description sample, you can get a good idea of what employers are looking for when hiring for this position. Remember, every employer is different and each will have unique qualifications when they hire for a Work From Home Customer Service Representative role. Job Skill Model. Chat Support Representative I responds to customer inquiries regarding online merchandise, orders, product questions, or problems in a live chat format using an online chat software system. Receives inquiries from a queue, documents customer interactions, and inputs tickets. Being a Chat Support Representative I ensures prompt Alorica Customer Service Representative (CSR) Job Duties. An Alorica Customer Service Representative (CSR) typically has a wide range of responsibilities, which can include: Provide excellent customer service to customers by responding to inquiries, complaints, and requests in a timely manner Customer support agents might work part-time or full-time. Customer service representative wages are generally influenced by factors such as experience level, industry, and location. In the United States, the average hourly wage is $12.83. Salary ranges from $7.25 to $27.20 per hour in some cases. Ultimately, the salary for a Customer Service Representative at Alorica is determined by a combination of these factors. Median Annual Salary: $32,934 ($15.83/hour) Top 10% Annual Salary: $38,500 ($18.51/hour) Alorica Customer Service Representative Job Requirements. Alorica is looking for a Customer Service Representative to join their team. Job Description. The Customer Service Representative is the engine of Logistics Worldwide! Utilizing a high energy approach, the CSR will clearly identify current customer needs for our service and how they can benefit from partnering with Logistics Worldwide on every shipment. Providing excellent customer service is essential in this position. View all Department of Motor Vehicles jobs in Charlottesville, VA - Charlottesville jobs - Customer Service Representative jobs in Charlottesville, VA; Salary Search: DMV Customer Service Generalist, Charlottesville CSC, Pos. No. 00768 salaries in Charlottesville, VA; See popular questions & answers about Department of Motor Vehicles Call Center Representative responsibilities include: Managing large amounts of inbound and outbound calls in a timely manner. Following call center “scripts” when handling different topics. Identifying customers’ needs, clarify information, research every issue and providing solutions. Customer Service Representative Job Description. Culling together a clear, well-defined list of customer service representative tasks and responsibilities is the first step in creating a thorough job description for a customer service position. Be sure to provide comprehensive yet succinct descriptions that are clear and easy to follow. 6. Customer Support Fraud Specialist. This specialized remote customer service job involves handing phone calls related to fraud prevention and suspicious transactions. Banks and financial companies often hire for these roles, and may require knowledge of banking and credit cards. 7. The average Blockbuster customer service representative earns a starting pay rate around $7.00 an hour. More experienced customer service representatives can make up to $13.00 in hourly wages. Most Blockbuster customer service representatives work part-time schedules, or a total of 15 to 20 hours per week. The training duration to become a Contact Representative for the Internal Revenue Service (IRS) typically spans several weeks, generally ranging from 6 to 8 weeks. During this intensive training period, individuals undergo comprehensive instruction in tax laws, IRS policies and procedures, and customer service techniques. .

customer service representative job description